NHTSA Complaint #10588502 — 2007 TOYOTA SIENNA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10588502
Vehicle	2007 TOYOTA SIENNA
Component	POWER TRAIN
Date of Incident	April 1, 2014
Date Filed	May 15, 2014
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER 13V429000 (POWER TRAIN) REPAIR WAS PERFORMED; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THAT THE GEAR SHIFT WAS IN DRIVE HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE DRIVER ATTEMPTED TO SHIFT FROM REVERSE TO DRIVE AND WAS UNABLE TO RELEASE THE GEAR SHIFT. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST THAT CONFIRMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 127,000.

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