NHTSA Complaint #10588256 — 2014 JEEP CHEROKEE

SHORTLY AFTER PURCHASING MY 2014 JEEP CHEROKEE LATITUDE I BEGAN FEELING THE SENSATION OF WHEEL SHIMMY IN THE CAR. I FIRST NOTICED DURING A RIGHT HAND TURN AT ACCELERATING THE VEHICLE THROUGH AN INTERSECTION. THE BEST DESCRIPTION I CAN GIVE IS AS IF A CV JOINT WAS LOOSE AND A SHIMMY IN THE VEHICLE AND STEERING RESULTED. WHEN AT A COMPLETE STOP AND ACCELERATING THIS SHIMMY OCCURS EVEN WHEN NOT TURNING RIGHT. FEELS LIKE FRONT LEFT WHEEL? I TOOK TO DEALER TWICE. AT FIRST THEY ACKNOWLEDGED THE SENSATION TO ME AND SAID THEY WENT TO LOT AND DROVE A NEW CHEROKEE TO SEE IF THAT SAME FEEL HAPPENED. AND IT DID. TOLD ME IT WAS THE WAY THEY WERE. ??? I CONTINUE TO HAVE THIS ISSUE AND AM VERY DISTRAUGHT ABOUT IT. I CALLED MFG CLIENT CARE & REPORTED. THEY INSTRUCTED ME TO TAKE BACK TO DEALER AND CALL THEM AFTER DEALER HAS THE VEHICLE. I DID THAT. THIS TIME THE DEALER SAYS THEY ARE NOT ABLE TO REPLICATE THE PROBLEM WHEN THEY TEST DRIVE THE CAR. THEY SAY ALL COMPONENTS LOOK TIGHT WITH NO WEAR. JEEP HAS 2500 MILES ON IT. THIS IS A SAFETY CONCERN. I AM BEING TOLD THAT TO JUST CONTINUE DRIVING THE VEHICLE AND IF A COMPLETE BREAK OCCURS, THEY WILL FIX THEN. THIS IS UNACCEPTABLE. *TR