NHTSA Complaint #10587687 — 2012 HYUNDAI GENESIS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10587687
Vehicle 2012 HYUNDAI GENESIS
Component ENGINE
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

MY 2012 HYUNDAI GENESIS 6 CYLINDER SEDAN HAS STALLED SINCE I BOUGHT IT (LEASED) NEW TWO YEARS AGO. EACH TIME I GO TO THE DEALER (OIL CHANGES, ETC.) AND ASK THEM ABOUT IT THEY SAY THEY HAVE NOT HEARD OF THIS PROBLEM AND SINCE THEY CANNOT RECREATE IT WHEN THEY DRIVE THE CAR THEY TELL ME THERE IS NOTHING THEY CAN DO. JUST A SHORT TIME AGO MY FAMILY AND I WERE ALMOST IN A VERY SERIOUS ACCIDENT - THERE ALMOST CERTAINLY WOULD HAVE BEEN A FATALITY IF I HAD NOT LEFT ENOUGH ROOM WHEN TURNING LEFT IN FRONT OF ONCOMING TRAFFIC ON A STATE HIGHWAY. AS WITH ALL BUT ONE OF ABOUT 8 STALLS THE ENGINE CUTS OUT AS THE CAR SLOWS TO AT OR JUST BELOW 5 MPH. THIS TIME ONCOMING TRAFFIC CLEARED ME BY INCHES AS I MUSCLED THE TURN WITHOUT POWER STEERING AND THE CAR COASTED TO SAFETY. THIS HAS BECOME UNBEARABLE. I WILL BE GOING TO THE DEALERSHIP AS SOON AS POSSIBLE. THIS CAR STICKERED AT $45K - I HAVE HAD MORE EXPENSIVE AND COMPARABLY PRICED CARS, AUDI, BMW, CADILLAC, ETC., BUT HAVE NEVER HAD A PROBLEM LIKE THIS! IT DID STALL ONCE AT 45 MPH BUT ALL OTHER STALLS HAVE BEEN AT THE POINT OF ALMOST STOPPING OR, IN TONIGHT'S CASE, DECELERATING SOMEWHAT RAPIDLY AS IN A LEFT TURN FROM 55 MPH. PLEASE HELP WITH THIS ISSUE. I CANNOT FIND ANYTHING SPECIFIC ON-LINE ALTHOUGH APPARENTLY ELANTRA'S HAVE THE SAME ISSUE(?). HAVE FOUND A FEW POSTINGS FROM OTHER GENESIS OWNERS, BUT I CANNOT FOLLOW THEM - I AM NOT A MECHANIC - THEY TALK ABOUT TURNING "ESC" ON AND/OR OFF; WHICH I KNOW IS ELECTRONIC STABILIZATION CONTROL, BUT, I AM NOT COMFORTABLE TRYING TO STRONG ARM A SOLUTION - ESPECIALLY FOR SUCH AN EXPENSIVE CAR. AGAIN, PLEASE, PLEASE HELP WITH THIS PROBLEM. I WILL GO TO DEALERSHIP AGAIN, BUT I KNOW WHAT THEY ARE GOING TO SAY...WHAT ELSE CAN/SHOULD I DO? *TR

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