NHTSA Complaint #10587339 — 2008 SUBARU OUTBACK

CARPET HAD BAD SPOT UPON PURCHASE, TOLD BY DEALER DEFECT AND NOTHING COULD BE DONE. THAT SPOT IS NOW A HOLE IN THE CARPET. SEAT MATERIAL IS VERY CHEAP AND LOW QUALITY STARTED TO WEAR BEFORE 1K. THAT TOO HAS LEFT A HOLE IN THE SEAT. AT 37K PASSENGER CV BOOT WENT DUE TO THIN RUBBER BOOT FOLLOWED BY DRIVER BOOT AT 38K. BOOT RUBBER IS EXTREMELY THIN COMPARED TO OTHER MANUFACTURERS. WHEN THEY GO, THEY GO QUICKLY WITHOUT WARNING THE SMELL IS HORRIFIC AND THE STICKY RESIDUE LEFT BEHIND UNDER THE HOOD VISUALLY UNAPPEALING. AS TO THE BOOTS, OUR WEATHER RUBBER CAR MATS ARE THICKER AND CERTAINLY LESS EXPENSIVE! AT 68K CLUTCH WENT; POWER-STEERING PUMP WAS LEAKING AND A/C / ALTERNATOR BELTS WERE CRACKED. THIS CAR HAS NEVER MISSED A MAINTENANCE AND HAS BEEN IMMACULATELY CARED FOR SO IMAGINE OUR DISAPPOINTMENT. THE CLUTCH RESULTED IN THE CAR STALLING IN RUSH HOUR TRAFFIC. THIS CAR DID NOT LIVE UP TO THE SUBARU REPUTATION OF SAFETY AND QUALITY. I WOULD NOT ENTERTAIN THE THOUGHT OF EVERY PURCHASING ANOTHER SUBARU. *TR