NHTSA Complaint #10586874 — 2010 CHEVROLET IMPALA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10586874
Vehicle	2010 CHEVROLET IMPALA
Component	VISIBILITY/WIPER
Date of Incident	January 18, 2012
Date Filed	May 6, 2014
Mileage	18,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHEN THERE IS ANY MOVEMENT TO THE CAR BEFORE STARTING THERE IS A KNOCKING THAT SOUNDS LIKE IT IS COMING FROM THE AIR VENT ON THE PASSENGER SIDE; POSSIBLE ACTUATOR DOOR ?? ALSO, WHEN SWITCHING BETWEEN FRESH AND RECIRCULATED AIR THE KNOCKING STARTS AND LASTS 1 - 2 MINUTES. THE NOISE IS GETTING LOUDER AND I HAVE NOTICED THAT WHEN THE TEMPERATURE DROPS BELOW 36 DEGREES THE WINDOWS FOG COMPLETELY AND RUNNING THE DEFROSTER AT IT'S MAXIMUM SPEED WILL NOT CLEAR THE WINDOWS. I HAVE TO WIPE THE EXCESS CONDENSATION WITH A TOWEL TO MAINTAIN VISIBILITY. MAY HAVE TO DO WITH THE ACTUATOR DOOR BEING STUCK AND INTERFERES WITH THE DEFROSTER?? I HAVE TRIED USING RAIN-X ANTI-FOG WIPES TO NO AVAIL. NEED SOME HELP GM. *TR

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