NHTSA Complaint #10585902 — 2006 SATURN ION

WITHIN AN HOUR OF BRINGING THE VEHICLE HOME FROM GETTING THE FUEL PUMP REPLACED ON APRIL 25, 2014, I RECEIVED A FRANTIC CALL FROM MY DAUGHTER, PANICKED SHE HAD JUST BEEN INVOLVED IN AN ACCIDENT. SHE STATES SHE WAS DRIVING HOME IN A RESIDENTIAL AREA AND THE CAR STARTED VEERING BACK AND FORTH UNCONTROLLABLY. THE CAR CAREENED INTO THE CURB DAMAGING THE FRONT PASSENGER SIDE AND TIRE. IT HIT WITH SUCH FORCE, THE VEHICLE RICOCHET BACK INTO THE MIDDLE OF THE ROAD. MY DAUGHTER THEN SHIFTED IT INTO PARK, TURNED IT OFF AND ATTEMPTED TO EXIT. THE DOORS WOULD NOT OPEN AND COULD NOT BE UNLOCKED, MANUALLY OR WITH THE KEY FOB. 2 MEN DRIVING BY STOPPED AND ATTEMPTED TO HELP HER OUT OF THE VEHICLE, WITH NO LUCK. AS A LAST RESORT, SHE HAD TO BREAK OUT THE DRIVER SIDE FRONT WINDOW TO ESCAPE. I THEN CALLED DAYL GRAVES DEALERSHIP, AND WAS INSTRUCTED TO HAVE THE VEHICLE TOWED BACK TO THEIR DEALERSHIP SO THEY COULD EVALUATE THE VEHICLE. IT IS CURRENTLY STILL AT THEIR DEALERSHIP. AFTER KEVIN, THE MECHANIC, LOOKED AT THE VEHICLE, HE DETERMINED IT WAS AN ISSUE WITH THE POWER STEERING MOTOR & COLUMN. UPDATED 08/20/14