NHTSA Complaint #10585804 — 2008 LEXUS RX350

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10585804
Vehicle	2008 LEXUS RX350
Component	STRUCTURE
Date of Incident	June 1, 2012
Date Filed	April 30, 2014
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DASHBOARD IN MY VEHICLE HAS BEEN CRACKING OVER THE PAST 2 YEARS. INITIALLY IT WAS A SMALL CRACK ON THE PASSENGER SIDE, SO I OVERLOOKED IT. HOWEVER THE MORE TIME HAS PASSED, THE MORE IT CRACKS, EVEN ON THE DRIVER'S SIDE AND THE AREA AROUND THE SPEED/MILEAGE METERS. I HAVE CONTACTED LEXUS AND THEY HAVE OFFERED TO PAY FOR THE PARTS BUT I WOULD BE RESPONSIBLE FOR THE LABOR BECAUSE THEY CLAIM THAT MY CAR IS OUT OF WARRANTY. I HAVE SEEN REPORTS FROM OTHER CONSUMERS REGARDING A DEFECTIVE DASHBOARD MAINLY FOR TOYOTA AND LEXUS. I BELIEVE THAT THIS IS A MANUFACTURER DEFECT. AT THIS POINT I AM AFRAID THAT MY ENTIRE DASHBOARD WILL FALL APART AS I AM DRIVING. THIS IS POTENTIALLY DANGEROUS AND HOPEFULLY SOMETHING COULD BE DONE ABOUT THIS BEFORE SOMEONE ACTUALLY GETS HURT. *JS

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Other STRUCTURE Complaints

#11243658 — August 16, 2019 — 2008 LEXUS RX. CONSUMER WRITES IN REGARDS TO DETERIORATING DASH BOARD. *LD *JS

#10945524 — January 16, 2017 — MELTING DASHBOARD RECALL NOTICE LAST YEAR ,FROM SCANLON FORT MYERS FLORIDA ,NO ACTION ON REPLACEMENT ,NO DATE OF REPL...

#10669812 — January 3, 2015 — THE DASH BOARD BEGAN TO CRACK SHORTLY AFTER WE PURCHASED THE CAR IN MARCH OF 2012. AT THAT TIME I THOUGHT THAT THE P...

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