NHTSA Complaint #10584084 — 2008 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	10584084
Vehicle	2008 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	July 19, 2013
Date Filed	April 21, 2014
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I HAVE A 2008 USED FORD ESCAPE THAT WAS PURCHASED DECEMBER 2012. IT NOW HAS 37,000 MILES ON IT. IN JUNE OF 2013 I NOTICED ABOVE THE REAR WHEEL WELL THERE IS RUST BUBBLES POPPING UP UNDER THE PAINT. ONCE I NOTICED IT IN JUNE 2012, I TOOK IT TO PACKEY WEBB FORD IN DOWNERS GROVE, IL AS SOON AS I NOTICED THE RUSTING UNDER THE PAINT. I WAS TOLD THAT IT WAS GOING TO BE $1900 TO FIX AND THAT IT WAS NOT PART OF THE WARRANTY. SINCE THE CAR WAS LESS THAN 5 YEARS AND AT ABOUT 30,000 MILES I SHOULD CONTACT FORD TO MAKE SURE THAT THE RUSTING WAS NOT COVERED UNDER WARRANTY. FORD TOLD SAID THE WEAR AND TEAR WAS PART OF THE CAR AND THAT IT WAS OUT OF WARRANTY. NOW IF I WANT TO GET THIS FIXED, IT WILL COST ME $2000. *TR

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