NHTSA Complaint #11374065 — 2008 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11374065
Vehicle	2008 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	October 1, 2020
Date Filed	November 10, 2020
Mileage	140,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE STEERING WHEEL SPINS VERY FAST IF YOU LET GO OF THE WHEEL. YOU ARE NOT ABLE TO CONTROL IT ON THE ROAD. THIS OCCURS FORWARDS OR BACKWARDS. IF YOU TRY TO BACK UP, AND TURN THE WHEEL ONE WAY, IT WILL NOT STEER THE CORRECT DIRECTION AND THE STEERING WHEEL SPINS ON IT'S OWN. VERY DANGEROUS. THE REPAIR SHOP HAS REPLACED THE RACK AND PINION AND IT DID NOT FIX THE PROBLEM. THEY ARE UNABLE TO DETERMINE WHAT THE ISSUE IS.

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