NHTSA Complaint #10582979 — 2011 TOYOTA HIGHLANDER STRUCTURE:BODY

Complaint Details

ODI Number	10582979
Vehicle	2011 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	December 4, 2013
Date Filed	April 15, 2014
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE REAR HATCH DOOR GATE AND WINDOW SUDDENLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT INDICATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE REAR GATE DOOR HINGE WAS BENT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

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