NHTSA Complaint #10582786 — 2010 RAM 3500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10582786
Vehicle	2010 RAM 3500
Component	SUSPENSION
Date of Incident	January 7, 2013
Date Filed	April 14, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

RECEIVED A SAFETY RECALL IN THE MAIL . N49/NHTSA 13V-529. WENT TO DEALER THEY SAID THEY WOULD CALL ME BUT NEVER DID. I WENT BACK IN AND THEY SAID THEY'D PUT MY NAME ON A LIST AND GET BACK TO ME. THEY SAY THEY DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IT'S BEEN A TOTAL OF 3 MONTHS. DEALER SHOULD HAVE TOLD ME FROM THE BEGINNING THAT THEY'D PUT MY NAME ON A LIST. I AM CONCERNED THEY WILL KEEP PUTTING THIS OFF WHILE PARTS ARE NOT AVAILABLE. TIE ROD ISSUES CAN CAUSE A LOSS OF DIRECTIONAL CONTROL WHICH IS EXTREMELY DANGEROUS AND I AM VERY CONCERNED ABOUT MINE AND FAMILY'S SAFETY. CAN SOMEONE PLEASE GET BACK TO ME WITH AN STATUS ON THE REPLACEMENT PARTS. *JS

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