NHTSA Complaint #10579302 — 2012 KIA SOUL ELECTRICAL SYSTEM

Complaint Details

ODI Number	10579302
Vehicle	2012 KIA SOUL
Component	ELECTRICAL SYSTEM
Date of Incident	February 11, 2014
Date Filed	April 11, 2014
Mileage	14,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE COMPUTER SYSTEM FOR THE RADIO HAD A SERVICE ADVISORY INSTEAD OF A RECALL, SO I WASN'T NOTIFIED BY MAIL. BUT THE PROBLEM IS THAT IN ADDITION TO THE RADIO, IT AFFECTS THE BACKUP CAMERA AND EVENTUALLY THE DASHBOARD, MAKING BOTH OF THEM INOPERABLE. THE REPAIRMEN AT FORD KIA IN RICHMOND, CA TRIED TO PLAY THIS OFF LIKE IT'S NOT A SERIOUS PROBLEM. BUT IF THE DASHBOARD CONTROLS ARE USELESS WHEN DRIVING DOWN THE HIGHWAY, AND YOU NEED TO TRY AND PULL OVER TO RESTART THE CAR, THAT IS A PROBLEM WAITING TO HAPPEN. UPDATED 10/05/2017*JS

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