NHTSA Complaint #10579119 — 2004 DODGE DURANGO

TRUCK WAS PARKED IN THE DRIVEWAY AND IT WAS RAINING AND WITHOUT WARNING THE LIGHTS TURNED ON AND SMOKE WAS SEEN FROM THE HOOD, THE KEY WAS NOT IN THE IGNITION OR NO ONE WAS NEAR THE TRUCK AT THE TIME THE FIRE DEPARTMENT WAS CALLED IN AND THE BATTERY WAS DISCONNECTED. THE TRUCK WAS TAKEN TO THE DEALER FOR REPAIRS AND $1000.00 WAS SPENT ON REPAIRS AND WHEN THE TRUCK WAS TAKEN FOR A CAR WASH THE SAME THING HAPPENED AGAIN THE DODGE DEALER DOES NOT KNOW WHAT CAUSES THE WATER TO GO IN TO THE ENGINE I WAS TOLD TO CHANGE THE SPARK PLUG WIRES AND CABLES ANOTHER $600.00 BUT I WAS TOLD THAT AS WATER KEEPS GOING IN THE SAME PROBLEM MAY OCCUR. TESTS WERE DONE IN THE DODGE DEALER SHOP AND THEY CONFIRMED THAT WATER IS GOING IN TO THE ENGINE BUT CANNOT EXPLAIN WHY AND HOW TO RESOLVE IT. IF DRIVING AND IT RAINS THIS MAY CAUSE AN ACCIDENT IF THE TRUCK TURNS OFF WHILE DRIVING. *JS