NHTSA Complaint #10579018 — 2002 FORD EXPLORER

I WAS DRIVING HOME FROM WORK THANK GOD I WAS ALMOST HOME AT THIS TIME, MY FORD EXPLORE WAS DRIVING FINE ALL OF A SUDDEN I HERD A POP AND A BANG AND THEN THE MOTOR STARTED STUMBLING AND SHAKING. AS IT WAS RUNNING THE MOTOR KEPT ON POPPING I GOT OUT AND SEEN A SPARK PLUG NEXT TO DRIVER SIDE FENDER UNDER THE HOOD ALSO THE COIL THAT WAS PLUGGED ON TO THE PLUG WAS THERE TOO.I TRIED TO GRAB THE COIL BUT GOT SHOCKED BECAUSE THE RUBBER ON THE COIL WAS BROKE FROM THE PLUG FLYING OUT LIKE A BULLET AND HITTING THE COIL BRAKING IT IN FOUR OR FIVE PLACES THATS Y I GOT SHOCKED SO MUCH.THE HOLE POINT IS THAT THE PLUG STRIPED OUT OF THE HEAD AND DID ALL THIS DAMAGE. NOW I HAVE NO WAY TO FIX THIS ISSUE ONE OF THE WAYS TO FIX IT CAN BE TO REPLACE THE HEADS ON THE MOTOR WITCH WILL COST LOTS OF MONEY.WHAT CAN I DO IM DESPERATE SO IT WOULD BE NICE TO HAVE A HELPING HAND BY THE DEALER BUT THEY CLAIM IT'S NOT THERE FAULT BUT THIS HAS HAPPENED TO SO MANY FORDS BECAUSE OF THE HEADS THEY HAVE USED ON THIS MOTOR PLEASE MAKE A RECALL FOR THIS ISSUE IT IS A DEFECT I DO BELIEVE IT IS. I FOUND OVER 50 PEOPLE ONLINE HAVING TROUBLE WITH THE SAME ISSUES AS ME. PLEASE HELP US..... *TR