NHTSA Complaint #10577850 — 2002 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10577850
Vehicle 2002 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 136,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

WHEN DRIVING TO WORK THREE BLOCKS AWAY FROM MY HOUSE I STOPPED AT A STOP LIGHT. I STARTED TO TAKE OFF AGAIN ONCE THE LIGHT TURNED GREEN AND A SOUND FROM THE ENGINE SCARED ME. THE TRUCK STARTED TO SOUND LIKE A LAWN MOWER. I THEN HAD THE TRUCK TOWED AND TAKEN TO THE GARAGE WHERE THE MECHANIC SHOWED ME THAT THE SPARK PLUG BLOW OUT THE ENGINE. HE SAID THAT WITH FORDS IT HAPPENS ALOT AND IF YOU SEARCH ONLINE THERE ARE SO MANY PEOPLE THAT IT HAPPENS TO. HE THEN TOLD ME ONCE HE FIXES IT I SHOULD SELL IT RIGHT AWAY UNLESS I AM WILLING TO SPEND WHAT THE CAR IS WORTH ON REPLACING HEADS. IF FORD KNOWS ABOUT THE PROBLEM WHY ISN'T THERE A RECALL ON THIS ALREADY. *TR

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