NHTSA Complaint #10577716 — 2010 CHEVROLET EQUINOX

WAS DRIVING VEHICLE WHEN ALL OF A SUDDEN ENTIRE DASH LIT UP AND CAR STALLED. MESSAGES INCLUDED SERVICE STABILITRAK, SERVICE ABS, ENGINE LIGHT, AND SERVICE TRACTION CONTROL. I LOST POWER, POWER BRAKES, AND POWER STEERING AND COASTED VEHICLE TO A STOP. IT TOOK A COUPLE OF TRIES BUT FINALLY GOT THE CAR TO TURN OVER, ENGINE LIGHT REMAINED ON BUT DROVE TO DEALER. VEHICLE DID NOT DRIVE CORRECTLY WHEN ACCELERATED, IT WAS SLOW AND JERKY. WHEN I TOOK THE VEHICLE TO THE DEALER THEY TOLD ME IT WOULD BE COVERED UNDER WARRANTY, THEY PLUGGED IN THEIR TECH CODE READER AND DETERMINED IT WAS THROTTLE BODY. I WAS GIVEN A CONCIERGE VEHICLE AND INFORMED IT WOULD TAKE THEM THE WEEKEND TO FIX. WHEN I PICKED THE VEHICLE UP THEY CHARGED ME SAYING THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY AND TRIED TO MAKE ME PAY FOR THE RENTAL AND I HAVE STILL NOT BEEN REIMBURSED FOR THE REPAIRS THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY OR THE RENTAL CAR. THE SERVICE AGENT AT THE DEALERSHIP PRINTED OFF WHERE IT CLEARLY STATES THAT IT SHOULD BE COVERED. THIS IS A DANGEROUS PROBLEM AND SHOULD BE RECALLED. *TR