NHTSA Complaint #10577569 — 2002 HONDA ODYSSEY

THE AUTOMATIC TRANSMISSION HAS A LOUD WHINING NOISE DURING ACCELERATION AND THERE IS A BANGING NOISE AND LURCHING WHILE SHIFTING INTO DIFFERENT GEARS; ALTHOUGH IT DOES NOT DO IT ALL OF THE TIME, BUT THE NOISE IS CONSTANT. I HAVE BROUGHT THESE PROBLEMS TO THE HONDA DEALER'S ATTENTION AT 60,000 MILES AND THEY CLAIMED THAT THERE IS NOTHING THEY CAN DO UNTIL THE TRANSMISSION BREAKS DOWN AND THAT I AM THE 2ND OWNER AND SO THERE IS NO WARRANTY. I CALLED HONDA AMERICA AND THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME. I TRANSPORT CHILDREN AND AM FEARFUL THAT THE TRANSMISSION WILL SEIZE UP AND AN ACCIDENT WILL OCCUR. I HAVE RESEARCHED THIS PROBLEM AND DISCOVERED THAT THERE IS A SERIOUS FLAW IN HONDA TRANSMISSIONS AND THAT THEY HAVE NOT ADDRESSED IT TO OWNERS' SATISFACTION. HONDA DESIGNED AND BUILT THESE TRANSMISSIONS AND NEED TO BE HELD ACCOUNTABLE; THEY CHARGE UP TO $5000 FOR REBUILT TRANSMISSIONS THAT ARE ALSO FLAWED. CONSUMERS NEED TO BE PROTECTED FROM NEGLIGENCE. WHY IS HONDA BEING ALLOWED TO GET AWAY WITH THIS? IT SEEMS THAT THEY ARE MAKING MONEY ON TRANSMISSION REPAIRS; AND, IN TIME, THEY WILL LOOSE CUSTOMER CONFIDENCE AND LOYALTY! *TR