NHTSA Complaint #11653320 — 2002 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11653320
Vehicle 2002 HONDA ODYSSEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The van completely shuts down no matter where I am. When I try to turn it back on the green key light DOES NOT appear on the dash. The van will still crank but will not turn over. Until the green key light appears on the left side of the dash. I have to sit anywhere from 5 minutes up until 8 hours one day. It does this 3 to 4 times a day. The only warning I get is the green key will start flashing on the dash that's when I know it has shut down. I feel like it has something to do with the immobilizer. Because of the green key. I have changed my key fob battery , regular battery, checked all the fuses. This is very dangerous, it has left my family and myself in some deadly positions. Dar and raining it has shut off on the highway with barely any shoulder to pull off on. Cars and trucks driving past at 60 to 70 miles per hour in the dark and rain a few times we were almost hit. There is nothing I can do but sit and wait for the green key to appear then I know we are in safe zone again until u expectantly it decides to do it again. 😩This is so frustrating leaving for work or appointments I have no clue what time to leave because the shut down is random. I have searched many videos on how to disengage the immobilizer or these click your key 6 times forwards and backwards press the lock and unlock on key fob. NOTHING HAS WORKED. When I purchased the vehicle he gave me all 3 keys I'm assuming valet and 2 main keys and the key fob. Please anybody know anything please help me and my family have came very close to death numerous occasions. I don't know what else to do. I have my grandbabies and this is our only means of transportation. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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