NHTSA Complaint #10575481 — 2002 MITSUBISHI LANCER

THE KNOBS TO CONTROL THE HEATING AND DEFOGGING IS BROKEN. IT HAS BEEN UNUSUALLY COLD IN GEORGIA THIS WINTER AND THE DEFOGGERS ONLY EMIT COLD AIR. I HAVE TO DRIVE THE CAR EARLY IN THE MORNING AROUND 6:10AM AND I WARM THE CAR BEFORE MY 7YR. GETS IN. NOW WE HAVE TO HAVE BLANKETS FOR HER BECAUSE THE CAR NEVER WARMS UP! MY SISTER LIVES HERE TOO AND HAS THE SAME PROBLEM ON HER 2003 LANCER. THERE SHOULD BE A RECALL FOR THE KNOBS THEY ARE POORLY MANUFACTURED. THANK GOD I DON'T LIVE IN CHICAGO OR BUFFALO, WE COULD LITERALLY FREEZE TO DEATH IN OUR CAR, JUST DRIVING AROUND! I TRIED TO SUPER GLUE THEM BACK TOGETHER, BUT I SEE THEIR IS WHAT LOOKS LIKE A MOTHER BOARD BEHIND THE KNOBS AND MAYBE THE CONNECTION WAS LOST WHEN THE TWO KNOBS BROKE. I HAVE HAD A MECHANIC CHECK THE HEATING COOL AND THE THERMOSTAT AND HE SUGGESTED GOING ONLINE FOR REPLACEMENT PARTS. I DID TO KNOW AVAIL, MITSUBISHI DOES NOT OFFER REPLACEMENT PARTS FOR THE KNOBS, SO WHAT DO I DO? I HOPE MITSUBISHI DOES SOMETHING ABOUT THIS, BECAUSE THIS IS TO NO FAULT OF THE OWNER THIS IS A DEFECT IN THE MANUFACTURING OF THE KNOBS THEY ARE POOR QUALITY AND SHOULD BE ADDRESSED. I LOVE THE LANCER IT HAS SERVED ME WELL OVER THE YEAR AND I WILL CONTINUE TO DRIVE THEM. THANK YOU FOR ATTENTION IN THIS MATTER. *TR