NHTSA Complaint #10170870 — 2002 MITSUBISHI LANCER

I WAS CONVINCED & SHOWN THAT MY BLOWER MOTER WAS WORKING IN TOP CONDITION. BUT ON MY RIDE HOME I WAS DISTURBED TO FIND THAT ONLY SPEED 4, AN OVERDRIVE MODE, WAS WORKING. I CONTACTED THE LOCAL DEALERSHIP WHERE I JUST BOUGHT THE LANCER ES 02', AND WAS TOLD THAT EVERTHING WOULD BE TAKEN CARE OF. [RECALL #C04092 FOR A FAN CONTROLLER REPLACEMENT HAD BEEN DONE 2/23/06 ALONG WITH RECALL #CO505J PCM REFLASH 4 DAYS PRIOR TO WHEN I PURCHASED THE VEHICLE] AT THE MITSUBISHI DEALERSHIP I PAID $146.31 TO HAVE THE BLOWER RESISTER REPLACED, AND LATER REIMBURSED BY THE LOCAL DEALERSHIP WHERE I PUCHASED THE LANCER. THE BLOWER WORKED GOOD, THEN ON & OFF. IT BLEW AGAIN WITHIN A MONTH. I CALLED THE LOCAL DEALERSHIP, WHERE I LEFT MESSAGES, NO RETURN. THEY WERE TO CONTACT ME, AND WERE NEVER TIMELY. AT THE SECONG DIAGNOSIS THE MITSUBISHI DEALERSHIP TOLD ME THE BLOWER MOTOR WAS BAD, CAUSING THE RESISTOR TO GO $380.00! I WAS NOT ABOUT TO PAY THAT PRICE UPFRONT WITHOUT A GAURANTEE OF REIMBURSEMENT FROM THE LOCAL DEALERSHIP, WHO NOW CLAIMS IT SHOULD BE COVERED BY THE MITSUBISHI DEALERSHIP WHEN THEY THEMSELVES REIMBURSED ME THE FIRST TIME. BEYOND BOTH DENYING THE COST, THE MISUBISHI DEALERSHIP STRIPPED MY ALLOYS OF MOST OF THEIR CROME WHILE PROFORMING THEIR "COURTESY CAR WASH"!! WHILE CONVERSING WITH THE MANAGER FOR AN HOUR, HE CLAIMS THAT THE BRAND OF ALLOYS, ADAMS, WHICH WERE ON THE CAR WHEN PURCHASED, ARE KNOWN TO CRACK AND CHIP. THEY HANDED ME MY KEYS IN THE PARKING LOT AND LEFT ME WITH NO RECEIPT & NO COMPASSION. I LEFT THE MITSUBISHI DEALERSHIP AFTER CALLING MY MOTHER & DROVE TO MY MECHANIC WHO HAD JUST DONE WORK ON MY CAR EARLIER THAT DAY. REPLACING THE RIGHT FRONT BEARING WHICH WAS AN OPEN BEARING WHICH LEAKED GREASE OUT AND STABILIZER END LINK- $403.03- ASTONISHED TO SEE MY RIMS, HE NOTICED RIGHT AWAY, AS I DID, I TOOK PICTURES IMIDIATELY, BUT WHO IS RESPONSIBLE I AM UNSURE. I HAVEN'T THE FINANCES, NOR THE PATIENTS, TO BE TAKEN ADVANTAGE OF WHEN OTHERS ARE AT FAULT.