NHTSA Complaint #11320089 — 2002 MITSUBISHI LANCER STEERING

Complaint Details

ODI Number	11320089
Vehicle	2002 MITSUBISHI LANCER
Component	STEERING
Date of Incident	March 24, 2020
Date Filed	April 2, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THERE HAS NO BEEN AN INCIDENT YET. THE VEHICLE RATTLES IN THE FRONT END, EXACTLY WHERE THE RECALLED PART IS AT. I TOOK IT TO THE LICENSED DEALERSHIP THAT I WAS TOLD WAS QUALIFIED TO REPLACE THE PART AND THEY REFUSED TO REPLACE IT CLAIMING THAT THE VEHICLE IS TOO RUSTY AND THEY DON'T WANT TO LIFT IT UP ON THE AIR. I HAD JUST HAD 4 NEW TIRES PUT ON IT RECENTLY AND THEY USED A CAR LIFT WITHOUT ANY ISSUES. I WOULD LIKE THE PART REPLACED BECAUSE NOW I'M WORRIED ABOUT THE DEFECT CAUSING A SERIOUS ACCIDENT IF IT IS NOT REPLACED. THE REASON IT IS BEING RECALLED IS BECAUSE IT IS PRONE TO RUST AND MAY DETERIORATE OVER TIME AND THAT IS EXACTLY WHAT IS HAPPENING AND THEY REFUSE TO FIX IT.

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