NHTSA Complaint #10574403 — 2012 BUICK VERANO ELECTRICAL SYSTEM

Complaint Details

ODI Number	10574403
Vehicle	2012 BUICK VERANO
Component	ELECTRICAL SYSTEM
Date of Incident	March 10, 2014
Date Filed	March 24, 2014
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT WAS DRIVING APPROXIMATELY 35-45 MPH AND REACHED FOR THE RADIO BUT HAPHAZARDLY HIT THE KEYS IN THE IGNITION CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO GENERATE A FAILURE CODE AFTER PERFORMING A DIAGNOSTIC. THE FAILURE RECURRED AND WAS TAKEN BACK TO THE DEALER, WHO TEST DROVE THE VEHICLE FOR SIX MILES BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THE CONTACT TO LIMIT THE LOAD ON THE KEY RING TO AVOID THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE IS 15,000. UPDATED 04/28/14 UPDATED 05/05/2014*LJ UPDATED 05/09/2014 *JS

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