NHTSA Complaint #11089036 — 2012 BUICK VERANO

OUR BUICK VERANO 2012 DID NOT PASS INSPECTION LAST YEAR. WHEN THE BATTERY WAS CHANGED, THE DATE AND TIME WENT BACK TO THAT WHEN THE CAR WAS MADE. THE DATE AND TIME WERE ADJUSTED TO TRUE DATE AND TIME. DURING INSPECTION, THE MALFUNCTION INDICATOR LAMP WAS ON ALL THE TIME WHILE STATIONARY & IN MOTION. WE WERE TOLD TO DRIVE IT A LONG DISTANCE TO CLEAR ITSELF. IT CLEARED & IT PASSED INSPECTION AFTER DRIVING IT FOR HUNDREDS OF MILES. THEN THE NOT EVEN ONE YEAR OLD BATTERY STARTED DRAINING ITSELF WITHOUT REASON BECAUSE THE LIGHTS ARE ON AUTOMATIC. WE JUMPED IT WHEN NOT HOME AND CHARGED IT WHEN HOME. THIS YEAR IT WOULD NOT PASS INSPECTION SAYING FUEL SYSTEM NOT READY, EVAPORATIVE SYSTEM NOT READY. THE MALFUNCTION INDICATOR LAMP CAME ON AGAIN AND DISAPPEARED AFTER DRIVING IT HUNDREDS OF MILES. THERE IS ONLY ONE ERROR MESSAGE NOW ABOUT FUEL SYSTEM. MILEAGE NOW IS 29,449. WE HAVE USED A LOT OF GAS DRIVING IT JUST FOR THE TEST AS IT STARTED WITH 29,065. IT DOES NOT MAKE SENSE THAT WE HAVE TO DRIVE IT JUST TO CLEAR IT WHILE WE POLLUTE THE ENVIRONMENT. SOMETHING MUST BE WRONG SOMEWHERE EITHER THE TESTING MACHINE AS IT WAS DOWN THE FIRST TIME WE WENT FOR INSPECTION OR THE COMPUTER SYSTEM OF THE CAR. THE INSPECTION FAILURE HAPPENED 02/2017 THE FIRST TIME & 02/2018 & 04/2018 THE LAST TIMES. THE DRAINING OF THE BATTERY HAPPENED BEFORE THE LAST YEAR'S INSPECTION. EVERY NOW AND THEN IT GETS DRAINED AGAIN! WE HAVE TO PAY FOR ANOTHER INSPECTION BECAUSE WE EXCEEDED THE TIME LIMIT ALLOWED FOR THE FIRST FEE.