NHTSA Complaint #11583410 — 2012 BUICK VERANO
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11583410 |
| Vehicle | 2012 BUICK VERANO |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The passenger airbag indicator goes on and off with person in passenger seat. We first noticed this Summer 2023. It has gotten worse. Now a passenger can shift weight slightly one way or another and cause the indicator status to change which disables the airbag. Dealer also confirmed (4/16/24) DTC code B0081(internal malfunction with passenger presence module). I have recently learned there was a warranty extension for this failure (which had expired) which I was unaware of. I now have a vehicle which I feel is unsafe to travel with a passenger! If GM is aware of the problem and the dealer (imperial Chevrolet) has charged me $160 diagnostic fee for a known problem and tells me it will cost approx. $1,800 to repair/replace the sensor and module.
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