NHTSA Complaint #10573965 — 2002 TOYOTA PRIUS STEERING

Complaint Details

ODI Number	10573965
Vehicle	2002 TOYOTA PRIUS
Component	STEERING
Date of Incident	January 14, 2014
Date Filed	March 21, 2014
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT WITHOUT WARNING, THE STEERING SHOOK VIOLENTLY WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND THE NUTS IN THE STEERING LINKAGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER 11V304000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 109,000.

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