NHTSA Complaint #11208587 — 2002 TOYOTA PRIUS STEERING

Complaint Details

ODI Number	11208587
Vehicle	2002 TOYOTA PRIUS
Component	STEERING
Date of Incident	May 10, 2019
Date Filed	May 20, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED WITHOUT WARNING. ALSO, THE STEERING WHEEL VEERED TO THE RIGHT, WHICH CAUSED THE CONTACT TO DRIVE OVER A CURB. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V304000 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL CAMPAIGN. THE DEALER (LARRY H. MILLER LIBERTY TOYOTA COLORADO SPRINGS, 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A WARRANTY CAMPAIGN AND THE STEERING GEAR AND COMPUTER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE. *AS

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