NHTSA Complaint #11301782 — 2002 TOYOTA PRIUS EXTERIOR LIGHTING

Complaint Details

ODI Number	11301782
Vehicle	2002 TOYOTA PRIUS
Component	EXTERIOR LIGHTING
Date of Incident	January 23, 2020
Date Filed	January 25, 2020
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE HEADLIGHT LENSES COVERS REPEATEDLY CLOUDS OVER TO THE POINT I CAN HARDLY SEE THE ROADWAY AT NIGHT. DEALER HAVE CLEANSE THE LENSES HOW HAS LAST FOR ABOUT A MONTH. THE DEALER NOW SAYS THESE NEED TO BE REPLACE AT A COST TO ME FOR $750. I BELIEVE THIS IS MANUFACTURE'S DEFECT AND IT IS A SERIOUS SAFETY ISSUE FOR A RECALL. THE DEALER SHOULD DEVELOP A FIX AND REPLACE THESE LENSES WITHOUT CHARGING THE VEHICLE OWNER.

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