NHTSA Complaint #10572540 — 2010 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10572540
Vehicle	2010 BUICK ENCLAVE
Component	STEERING
Date of Incident	June 15, 2013
Date Filed	March 15, 2014
Mileage	71,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TRAVELING UP A MOUNTAIN ROAD, JUST AS THE CAR APPROACHED AN APPROXIMATELY 180 DEGREE TURN AT THE TOP OF THE MOUNTAIN, THE POWER STEERING COMPLETELY FAILED AND I LOST THE ABILITY TO CONTROL THE CAR. FORTUNATELY, THERE WAS A SCENIC AREA PULL-OFF AT THE TURN WERE I WAS ABLE TO DRIVE STRAIGHT OFF THE ROAD IMMEDIATELY. OTHERWISE I FEEL THIS COULD HAVE BEEN CATASTROPHIC, AS I HAVE NEVER BEFORE EXPERIENCED DRIVING WITHOUT THE ASSIST OF POWER STEERING. HAD THIS FAILURE HAPPENED 30 SECONDS TO 2-3 MINUTES LATER WHEN I WAS TRAVELING DOWN THE MOUNTAIN THROUGH A SERIES OF VERY SHARP SWITCHBACKS (REQUIRING SPEEDS OF 10-15 MPH), I COULD HAVE EASILY COLLIDED WITH ANOTHER VEHICLE OR DRIVEN OFF THE SIDE OF THE MOUNTAIN. *TR

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