NHTSA Complaint #10568371 — 2013 HONDA ACCORD

AFTER ACCORD EX-L WITH 2.4L ENGINE & CVT SITS OVERNIGHT IN GARAGE IT DOES NOT BACK OUT NORMALLY. MUST PRESS ACCELERATOR TO GET MOVEMENT. NORMAL JUST TAKING FOOT OFF BRAKE & VEHICLE TO ROLL OUT ON OWN. PRESS ACCELERATOR TO GET CAR TO GO, RPM'S INCREASE & TRANSMISSION FEELS LIKE SLIPPING WHEN BACKING INTO THE STREET. SHIFT TO DRIVE & CVT SLIPS UNTIL TRAVEL ~100 FEET. THEN CVT SEEMS TO RESPOND NORMALLY TO ACCELERATOR. WE HAVE TO BACK INTO STREET WITH BLIND HILL SO THIS IS DEFINITELY A SAFETY ISSUE. TOOK CAR TO HONDA DEALER FOR THIS SPORADIC, RECURRING PROBLEM ON 4/16/13, ON 11/12/13 & LEFT W/ DEALER FOR FEW DAYS & ON 02/10/14 & LEFT W/ DEALER 9 DAYS. CAR WAS DRIVEN BY SERVICE PERSONNEL & SERVICE MGR. THEY COULD NOT GET CAR TO DUPLICATE PROBLEM. I OPENED CASE W/ HONDA IN CA ON 02/07/2014 AND DISCUSSED W/ THEIR REP, [XXX] OPENED CASE NO. [XXX]. AS DEALER COULD NOT DUPLICATE PROBLEM, [XXX] CLOSED CASE &SAID HONDA WOULD KEEP ON FILE & REOPEN IF NECESSARY. [XXX] SAID HE HAD CHECKED WITH THEIR ENGINEERS & CLAIMED THEY HAVE NO RECORD OF THIS ISSUE WITH ACCORD. IF ALL OTHER COMPLAINTS ABOUT THIS PROBLEM WERE CLOSED WHEN THEY COULDN'T DUPLICATE PROBLEM IT MAKES SENSE THEY HAVE "NO RECORD" OF PROBLEM. ALSO SEEMS VERY CONVENIENT TO FALL BACK ON "NO RECORD" AND "COULDN'T DUPLICATE" EXCUSES TO RELIEVE HONDA OF ANY LIABILITY FOR WHAT COULD CAUSE ACCIDENT. MY WIFE ALSO HAD SAME PROBLEM. INTERNET SEARCH YIELDS SITES THAT REFERENCE SAME PROBLEM IN 2013 ACCORDS. CARCOMPLAINTS.COM 5 COMPLAINTS LISTED FOR CVT SLIPPING. EDMUNDS.COM FORUM SECTION ON ACCORD HAS A REPORT OF OWNER OF 2013 ACCORD WHO GOT CVT TO "SLIP" W/ THE SVC MGR WITH HIM. OWNER SAID HE & MGR TOOK A BRAND NEW ACCORD OFF LOT & DUPLICATED PROBLEM. YET WHEN SVC DEPT PUT HIS ACCORD ON COMPUTER IT WOULD NOT SHOW A CODE SO SVC MGR TOLD HIM IT WAS "NORMAL". SAME AS I WAS TOLD. MOST IMPORTANTLY THIS IS A SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR