NHTSA Complaint #11689536 — 2013 HONDA ACCORD

The contact owns a 2013 Honda Accord. The contact stated that while attempting to complete a left turn, the vehicle inadvertently lost motive power. The contact was able to coast into a nearby parking lot, where the failure persisted. No warning lights were illuminated. The vehicle was towed to an independent mechanic and was diagnosed with failures with the driveshaft and steering gearbox. The driveshaft was repaired at that time. The contact stated that while leaving the independent mechanic at an undisclosed speed, the vehicle suddenly veered to the left, prompting the contact to immediately return the vehicle to the independent mechanic. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer, who diagnosed a failure with the steering gearbox. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,000.