NHTSA Complaint #10568007 — 2009 DODGE RAM 3500

RECALL NUMBER: N49/NHTSA 13V-529 RECEIVED JANUARY 2014 WE CONTACTED OUR DEALER TO GET THIS RECALL TAKEN CARE OF. THEY PUT US ON A WAITING LIST BECAUSE CHRYSLER DOES NOT HAVE THE PARTS TO FIX THIS RECALL. WE ALSO CALLED CHRYSLER CUSTOMER SERVICE . THEY ALSO TELL US THAT THERE IS NOT A TIME FRAME FOR THESE PARTS TO BE AVAILABLE. WE HAVE STEERING ISSUES WITH OUR TRUCK :VIBRATION WHEN GOING STRAIGHT AND WHEN TURNING. TAKEN IN TO DEALERSHIP 3 TIMES FOR REPAIR THEY KEEP TELLING US IT IS TIRES. TRUCK HAS BEEN CHECKED BYTIRE DEALERSHIP: , ALIGNMENT, BALANCE. THEY BELIEVE IT HAS SOMETHING TO DO WITH THE TRUCK ITSELF. WE BELIEVE IT IS DIRECTLY RELATED TO THIS RECALL AND NOW WE ARE CONCERNED WITH DRIVING THIS TRUCK. WE WANT IT FIXED SOONER THAN LATER BUT CHRYSLER DOESN'T SEEM TO FEEL IT IS A CONCERN TO HAVE PARTS AVAILABLE. *TR