2009 DODGE RAM 3500 — Problems, Recalls & Safety Data
N/A
Safety Rating
130
Owner Complaints
5
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2009 DODGE RAM 3500
The 2009 DODGE RAM 3500 has received a total of 130 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, STEERING:LINKAGES:TIE ROD ASSEMBLY. 4 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (65 complaints), Air Bags (12 complaints), and Suspension (11 complaints).
Recalls for the 2009 DODGE RAM 3500
NHTSA has recorded 5 recalls for the 2009 DODGE RAM 3500, potentially affecting up to 9,272,734 vehicles.
Recall 16V352000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 4,648,270 vehicles affected
Defect: Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012...
Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag...
View full details →Recall 15V313000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 4,077,169 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage...
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator,...
View full details →Recall 13V529000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 271,733 vehicles affected
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated...
View full details →Recall 11V350000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 242,780 vehicles affected
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT...
Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN...
View full details →Recall 09V005000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 32,782 vehicles affected
Defect: CHRYSLER IS RECALLING 32,782 MY 2008-2009 DODGE RAM 2500, 3500 AND 3500 CAB CHASSIS PICKUP TRUCKS EQUIPPED WITH POWERS AND SONS STEERING LINKAGE. THE STEERING LINKAGE DRAG LINK INNER TIE ROD TO PITMAN ARM BALL STUD MAY FRACTURE. ALSO THE STEERING LINKAGE DAMPER ATTACHING THE BRACKET MAY YIELD AND SHIFT ON THE LINKAGE.
Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL AND THE RESTRICTED ABILITY TO TURN THE VEHICLE IN ONE DIRECTION INCREASING THE RISK OF A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE STEERING LINKAGE DRAG LINK INNER TIE ROD END ASSEMBLY, AND INSPECT THE STEERING LINKAGE DAMPER BRACKET FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT CHRYSLER AT...
View full details →Owner Complaints for the 2009 DODGE RAM 3500
130 complaints have been filed with NHTSA for the 2009 DODGE RAM 3500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 65 | 3 | 0 | 0 | 0 |
| Air Bags | 12 | 3 | 0 | 1 | 0 |
| Suspension | 11 | 1 | 0 | 0 | 0 |
| Electrical System | 6 | 0 | 2 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Steeringlinkagestie Rod Assembly | 5 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Equipment | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 1 | 0 | 0 | 0 |
| Wheels | 2 | 1 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Trainaxle Assembly | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontstabilizer Bar | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield Wiperwasher | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The frame is completely rotted from wheel well to wheel well on both sides of vehicle frame was completely rotted thru with judge holes completely rusted thru The vehicle was sold with no brakes sold to me and with dog chain holding the gas tank in place because fuel straps were rotted thru and bad wheel bearing that was ready to seize or will fall off vehicle purchased on 11/06 /25 and returned a couple days later within 7 days took it to repair shop to have brake lines repaired and they said they would put truck on lift because frame was rotted so bad they were afraid truck could break in half . Truck is supposed to be a 1 ton heavy duty truck capable of pulling a $15,000 lb fifth wheel trailer safely and no way shape or form could the truck barely pull itself it ran perfect shifted perfect but the frame and structure was completely rotted in half I am a senior citizen with two artificial knees and was incapable of crawling under the truck was told salesman put brake fluid in which breaks worked halfway home and all the brake fluid got pushed out of the brake lines because of the massive hole in the brakes had to drive the rest of the way home with no brakes endangering my life and others on the road in my opinion there's no way to repair the frame unless it is completely replaced the whole frame
Hash shifting during acceleration and deceleration and aggressive braking during decelerating...was only doing this during acceleration in the beginning but now does it all the time . This has not left me stranded yet but, I feel like this is going to be a major problem if this problem does not get remedied soon . Started doing this about a month ago or so..
Hash shifting during acceleration and deceleration and aggressive braking during decelerating...was only doing this during acceleration in the beginning but now does it all the time . This has not left me stranded yet but, I feel like this is going to be a major problem if this problem does not get remedied soon . Started doing this about a month ago or so..
I WAS IN A BAD WRECK ON THE FREEWAY GOING FREEWAY SPEED 60MPH I HIT A JERSEY BARRIER THAT CAUSED ME TO ROLL MY TRUCK AND NOT ONE OF MY AIRBAGS WENT OFF THIS ACCIDENT HAPPENED IN SEPTEMBER 2018 I SHATTERED MY COLLARBONE DUE TO HITTING THE STEERING WHEEL AND HAVE HAD SURGERY'S DONE AND MY COLLARBONE WILL NEVER BE THE SAME
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR AXLE LOCKED UP AND CAUSED THE VEHICLE TO SKID. THE CONTACT CALLED SHIELDS MOTOR CO INC., (814 W CHERRY ST, CHANUTE, KS 66720, (620)-431-0483), AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE AND THAT IT WAS UNSAFE TO DRIVE THE VEHICLE. THE TECHNICIAN SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,503.
Safety Rating for the 2009 DODGE RAM 3500
NHTSA has not yet tested the 2009 DODGE RAM 3500 in its New Car Assessment Program.
Technical Service Bulletins for the 2009 DODGE RAM 3500
Chrysler (FCA US, LLC) has issued 4 technical service bulletins (TSBs) for the 2009 DODGE RAM 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB25-001-15 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
RAM: DIESEL EXHAUST FLUID (DEF) GAUGE LEVEL IS ERRATIC AND STICKS FOR LONG PERIOD OF TIME ALONG WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING AND INFORMATION IS PROVIDED FOR APPROVING PROPER DIESEL EXHAUST FLUID INSIDE TANK AND REPLACING DEF PUMP IF NECESSARY *CN
ER-P-35 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FIAT CHRYSLER: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON SOME TRUCKS, BODY WIRING HARNESS ELECTRICAL CONNECTORS FOR DIESEL PARTICULATE FILTER (DPF) TEMPERATURE SENSOR WAS CONNECTED INCORRECTLY, CAUSING OXIDES OF NITROGEN (NOX), FROM TAILPIPE EMISSIONS, TO EXCEED FEDERAL AND CALIFORNIA STANDARDS. MODEL 2013 RAM 2500, RAM...
DR-J-35 — ENGINE AND ENGINE COOLING:ENGINE
DODGE: ENGINE CONTROL MODULE (ECM) SOFTWARE PROGRAM ON ABOUT 159,700 TRUCKS MAY CAUSE ILLUMINATION OF THE MALFUNCTION INDICATOR LAMP (MIL) WHEN NO PROBLEM EXISTS OR UNDER CERTAIN CONDITIONS ALLOW HEAVY SOOTING OF THE TURBOCHARGER, EXHAUST GAS RECIRCULATION VALVE AND DIESEL PARTICULATE FILTER. HEAVY SOOTING COULD DAMAGE EMISSIONS COMPONENTS AND RESULT...
SB-18-003-10 — ELECTRICAL SYSTEM:WIRING
DODGE: BULLETIN INVOLVES REPLACING THE SHORT RUNNER VALVE (SRV), SRV CONNECTOR, WIRING PIGTAIL, AND ADDING A NEW STUD FOR A TIE STRAP. *PE
NHTSA Investigations for the 2009 DODGE RAM 3500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE RAM 3500
- 2004 DODGE RAM 3500 — 272 complaints
- 2005 DODGE RAM 3500 — 240 complaints
- 2006 DODGE RAM 3500 — 349 complaints
- 2007 DODGE RAM 3500 — 284 complaints
- 2008 DODGE RAM 3500 — 221 complaints
- 2009 DODGE RAM 3500 (current)
- 2011 DODGE RAM 3500 — 292 complaints
- 2012 DODGE RAM 3500 — 498 complaints
- 2014 DODGE RAM 3500 — 0 complaints
Other DODGE Models
- DODGE DURANGO — 19,139 total complaints
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints