NHTSA Complaint #10787247 — 2009 DODGE RAM 3500

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES PREMATURELY HAD BEEN WORN OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND AN ALIGNMENT WAS PERFORMED AND THE TIE ROD ASSEMBLY WAS REPLACED. MONTHS AFTER THE REPAIRS, THERE WAS PREMATURE DETERIORATION OF THE BALL JOINTS AND TIRES. THE TIRES WERE REPLACED BY THE CONTACT DUE TO THE FAILURE. THE DEALER LATER STATED THAT THE BALL JOINTS HAD BEEN WORN AND THEY REPLACED THE SHOCKS AND BALL JOINTS AS WELL THEY PROVIDED AN ALIGNMENT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND IT WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TIPM AND THE FUSE BOX BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING), 11V350000 (STEERING) AND 09V005000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 103,600.