NHTSA Complaint #10567879 — 2004 MERCURY MONTEREY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10567879
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN
Date of Incident	February 5, 2014
Date Filed	March 7, 2014
Mileage	78,038 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 50 MPH, THE VAN SIMPLY TURNED OFF. LOST POWER STEERING AND THE BRAKES BARELY RESPONDED WHEN COMPRESSED. HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. FOUND THE FOLLOWING P CODES (P-0715 AND P-0340). TOOK THE CAR TO THE DEALERSHIP AND THEY HAD TO REPLACE THE TURBINE SPEED AND CAM SENSORS. DROVE THE VEHICLE FOR 1 WEEK AND THE SAME EVENT HAPPENED AGAIN. I LOST POWER STEERING, BREAKS AND REQUIRED THE EMERGENCY BRAKE TO STOP THE CAR. THE P CODES WERE P-0715 AND P-0340. ALSO, DURING THE SECOND EVENT I NEEDED TO PUT THE CAR IN REVERSE BUT WAS UNABLE TO DO SO. *TR

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