NHTSA Complaint #10567471 — 2010 RAM 3500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10567471
Vehicle	2010 RAM 3500
Component	SUSPENSION
Date of Incident	January 26, 2013
Date Filed	March 5, 2014
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

HI, I RECEIVED A NOTICE REGARDING RECALL N49/NHTSA 13V-529 AND WENT TO MY CHRYSLER DEALER ON 1/26/14 TO SCHEDULE THE SERVICE TO ADDRESS THE ISSUE WITH THE LEFT TIE ROD BALL STUD. TO THIS DATE, THE DEALER HAS BEEN UNABLE TO OBTAIN THE PART FROM CHRYSLER. I CALLED THE CHRYSLER RECALL CENTER AT 800.853.1403 TODAY AND THEY INFORMED ME THAT CHRYSLER IS STILL WORKING ON GETTING THE PARTS TO THE DEALERS. WHAT'S THE POINT OF ISSUING A RECALL WHEN CHRYSLER IS NOT TAKING CARE OF IT? *TR

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