NHTSA Complaint #10567348 — 2011 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10567348
Vehicle 2011 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 67,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

MY FIRST INCIDENT OCCURRED ON FRIDAY, AUGUST 30, 2013. I LOST POWER AND ACCELERATION WITH ABSOLUTELY NO WARNING AT ALL. I OBSERVED THAT THE WRENCH LIGHT WAS ON AND NOTICED THAT THE CAR WAS SHUDDERING. I TURNED THE IGNITION ALL THE WAY OFF AND SAT FOR A MINUTE AND TURNED THE CAR BACK ON. IT STARTED FINE AND I IMMEDIATELY TOOK THE CAR TO A MECHANIC NEARBY. I LEFT THE CAR FOR 4 DAYS WHILE OUT OF TOWN AND THE MECHANIC INFORMED ME UPON MY RETURN THAT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM OR REPEAT THE PROBLEM, SO I RETRIEVED MY CAR HOPING THAT IT WAS JUST A ONE TIME INCIDENT. THE SAME OCCURRENCE HAPPENED TWICE MORE ON SEPTEMBER 6, 2013; THIS TIME IN RUSH HOUR TRAFFIC AND IT WAS IN VERY HAZARDOUS AND UNSAFE CONDITIONS. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURN THE CAR OFF WITHOUT FURTHER INCIDENT. I'M SURPRISED THAT FORD HAS NOT ALREADY ISSUED A RECALL ON THIS PARTICULAR PROBLEM. SOMEONE COULD GET HURT AND THIS VEHICLE IS VERY UNSAFE WITH THIS POTENTIAL POWER TRAIN PROBLEM. I TOOK IT UPON MYSELF TO DO SOME RESEARCH AND I SEE COMPLAINTS ON OTHER FORD MODELS AND THE ESCAPE AS FAR BACK AS 2008. SHAME ON FORD. I WILL BE TAKING THE CAR TO A FORD SERVICE DEALER ON MONDAY, AUGUST 9, 2013. I LOVE THE ESCAPE (THIS IS MY SECOND ONE) AND HAVE PURCHASED NOTHING BUT FORD PRODUCTS. I WILL SERIOUSLY CONSIDER ANOTHER MAKE FOR MY NEXT VEHICLE PURCHASE. FORD SHOULD ABSOLUTELY DO THE RIGHT THING AND ISSUE A RECALL.

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