NHTSA Complaint #10566901 — 2012 DODGE RAM 2500

CHRYSLER ISSUED RECALL #N49/NHTSA 13V-529 ON JAN. 6, 2014 FOR A DEFECTIVE LEFT TIE ROD BALL STUD THAT MAY CAUSE LOSS OF CONTROL OF THE VEHICLE WHILE IN MOTION. I CONTACTED MY DEALER IMMEDIATELY AND WAS TOLD I WOULD BE PUT ON A WAITING LIST FOR THE PART WHICH WAS NOT AVAILABLE AT THAT TIME. AFTER CHECKING WITH THE DEALER MULTIPLE TIMES SINCE JAN. 6, I HAVE STILL NOT RECEIVED THE REPAIR TO MY VEHICLE AND WAS TOLD THAT CHRYSLER WOULD ONLY SEND ONE PART PER WEEK PER DEALER. THIS IS UNACCEPTABLE. CHRYSLER HAS NOT OFFERED ALTERNATE TRANSPORTATION WHILE ONE IS WAITING FORCING ONE TO EITHER PARK THEIR VEHICLE UNTIL THE PART ARRIVES OR BE FORCED TO DRIVE A VEHICLE THAT MAY LOSE CONTROL OF THE STEERING AT ANY TIME CAUSING POSSIBLE INJURY TO THE OPERATOR OR OTHERS . I CALLED CHRYSLER'S RECALL ASSISTANCE CENTER ON MARCH 3, 2014 AND WAS TOLD THERE WAS NOTHING THEY COULD DO EXCEPT OPEN A CASE FILE. *TR