NHTSA Complaint #10566749 — 2011 DODGE RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10566749
Vehicle 2011 DODGE RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

CHRYSLER ISSUED A RECALL NOTICE IN THE MIDDLE OF DECEMBER 2013. WE WHERE INSTRUCTED NOT TO CALL UNTIL JANUARY 6, 2014. I CALLED ON THE 8TH AND WAS INFORMED THAT NO PARTS WHERE AVAILABLE. I CALLED AGAIN TODAY AND WAS TOLD THE SAME THING BY MY LOCAL DEALERSHIP AND CHRYSLER. ON THE NOTICE IT STATES " THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." WE USE OUR VEHICLE EVERYDAY AND ALSO TOW OUR RACE CAR TRAILER WITH IT. I FEEL IT IS COMPLETELY UNACCEPTABLE THAT THERE IS NO PARTS AVAILABLE IF CHRYSLER ISSUED THE RECALL. I DO NOT WANT TO CHANCE INJURING MYSELF OR MY FAMILY, OR SOMEONE ELSE ON THE ROAD DUE TO THE CARELESSNESS OF CHRYSLER. I JUST WANT THIS CHANGED BEFORE ANYTHING HAPPENS. THIS NEEDS TO BE RESOLVED AND IT DOESN'T APPEAR THAT IS HAPPENING ANYTIME SOON. *TR

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