NHTSA Complaint #10566749 — 2011 DODGE RAM 3500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10566749 |
| Vehicle | 2011 DODGE RAM 3500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
CHRYSLER ISSUED A RECALL NOTICE IN THE MIDDLE OF DECEMBER 2013. WE WHERE INSTRUCTED NOT TO CALL UNTIL JANUARY 6, 2014. I CALLED ON THE 8TH AND WAS INFORMED THAT NO PARTS WHERE AVAILABLE. I CALLED AGAIN TODAY AND WAS TOLD THE SAME THING BY MY LOCAL DEALERSHIP AND CHRYSLER. ON THE NOTICE IT STATES " THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." WE USE OUR VEHICLE EVERYDAY AND ALSO TOW OUR RACE CAR TRAILER WITH IT. I FEEL IT IS COMPLETELY UNACCEPTABLE THAT THERE IS NO PARTS AVAILABLE IF CHRYSLER ISSUED THE RECALL. I DO NOT WANT TO CHANCE INJURING MYSELF OR MY FAMILY, OR SOMEONE ELSE ON THE ROAD DUE TO THE CARELESSNESS OF CHRYSLER. I JUST WANT THIS CHANGED BEFORE ANYTHING HAPPENS. THIS NEEDS TO BE RESOLVED AND IT DOESN'T APPEAR THAT IS HAPPENING ANYTIME SOON. *TR
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