NHTSA Complaint #10566269 — 2003 FORD WINDSTAR

WHILE DRIVING MY 2003 FORD WINDSTAR MODEL SEL, I'M ENCOUNTERING A PROBLEM WITH THE BRAKING SYSTEM/ABS, AS WELL AS, MY CLUSTER GAUGE GOING HAYWIRE DOING WHAT IT WANTS ON AND OFF ON ITS OWN. THE BRAKING SYSTEM IS STARTING TO BECOME MORE FREQUENT. I'VE GONE TO FORD FOR THIS PARTICULAR PROBLEM AND A FEW OTHERS. FORD LOOKED AT MY CAR AND TOLD ME THE REAR AXEL HAD CRACKED AND THEY REPAIRED THE AXEL ON RECALL. I INFORMED THEM ABOUT THE ABS BREAKING SYSTEM. I'VE BEEN TO TWO SEPARATE DEALERS IN STATEN ISLAND, NY. ONE DEALER TOLD ME IT LOOKS LIKE I HAVE AN ELECTRICAL PROBLEM NOT SURE IF IT'S RELATED TO CLUSTER GAUGE/BRAKING SYSTEM. THEY TOLD ME I HAD A PROBLEM WITH THE RIGHT REAR WINDOW MOTOR AS WELL, WHICH FORD FIXED SUPPOSEDLY. AS FAR AS THE BRAKING SYSTEM GOES THEY TOLD ME THEY TOOK IT FOR A RIDE AND DID NOT SEE ANYTHING WRONG WITH MY VEHICLE. I TOLD THEM ABOUT THE CLUSTER GAUGE DOING WHAT IT WANTS, THE ABS WORKING/NOT WORKING. HAVING A HARD TIME STOPPING CAR, AS WELL AS, TELLING BOTH FORD DEALERS ABOUT MY WIFE HAVING NO CHOICE BUT TO PULL OFF THE HIGHWAY BECAUSE SHE WAS HAVING THIS PARTICULAR BRAKE PROBLEM. I TOLD THEM THE ONLY WAY SHE WAS TO STOP THE VEHICLE WAS TO CRASH INTO THESE BIG GREEN METAL COMMERCIAL GARBAGE CONTAINERS AT APPROXIMATELY 10 MILES PER HOUR. I SHOWED THEM THE DAMAGE TO THE FRONT OF MY VEHICLE AS WELL AS TELLING THEM MY WIFE HAD HURT HER NECK, I WAS TOLD FROM BOTH FORD DEALERS THAT WE DON'T SEE A PROBLEM WE CAN'T FIX A PROBLEM AND I AM NOW READING ON THE WEB THAT THERE SEEMS TO BE A PROBLEM WITH THESE CARS UP TO 2003 WITH EVERYTHING I HAVE EXPLAINED UP TIL NOW. IF ANYBODY HAS ANY INPUT OR CONTACT INFO FOR ME TO CALL TO HELP ME, I WOULD DEEPLY APPRECIATE ANY HELP YOU CAN PROVIDE BEFORE ONE OR ALL OF MY FAMILY MEMBERS BECOME INJURED OR GOD FORBID FATALITIES. *TR