NHTSA Complaint #10566149 — 2004 DODGE RAM 2500

2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE, HEATER CONTROLLER UNIT, FRONT END STEERING CONTROL AND SUSPENSION ISSUES. CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE STEERING BOX AND POWER STEERING PUMP WERE REPLACED. THE SOURCE WAS METAL SHAVINGS IN THE STEERING BOX. ALSO, IT WAS NOTED THE SWAY BAR LINKS WERE WORN OUT, AND THE DEALER WAS UNABLE TO PERFORM A FULL ALIGNMENT, BECAUSE THE UPPER BALL JOINTS WERE LOOSE. THE CONSUMER HAD TO MANUALLY MOVE THE HEATER BLENDER DOOR, IN ORDER TO TURN OFF THE HEAT. THE CHECK ENGINE LIGHT ILLUMINATED, WHICH WAS TRACED TO A FRAYED WIRE, AND EVENTUALLY FIXED. THE CONSUMER STATED A SERVICE ADVISOR INFORMED HIM, NOTHING NEEDED TO BE DONE TO THE VEHICLE, AS FAR AS THE RECALL WAS CONCERNED, AFTER ONLY LOOKING AT THE VEHICLE FOR A FEW SECONDS. *JB