NHTSA Complaint #10565978 — 2014 NISSAN ALTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10565978
Vehicle	2014 NISSAN ALTIMA
Component	STEERING
Date of Incident	February 23, 2014
Date Filed	February 26, 2014
Mileage	266 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

POWER STEERING PUMP BEGAN MAKING VERY LOUD HIGH PITCH WHINING NOISE AFTER ONLY OWNING THE CAR FOR TWO DAYS. TOOK TO DEALERSHIP AND THE SERVICE MANAGER LOOKED AT IT AND CLAIMED THAT THE POWER STEERING PUMPS ARE ELECTRONIC NOW AND THEY DO MAKE A LITTLE NOISE BUT NOTHING LIKE THE NOISE MY CAR WAS MAKING. HE CONTACTED NISSAN THE VERY NEXT MORNING AND HAD A REP OUT TO LOOK AT IT. CURRENTLY MY BRAND NEW CAR IS SITTING AT THE DEALERSHIP NOT DRIVABLE BECAUSE THE POWER STEERING PUMP IS ON BACK ORDER. APPARENTLY NISSAN HAS 13 OF THESE PUMPS ON BACK ORDER SO MY CAR IS NOT THE ONLY ONE WITH THIS ISSUE. NISSAN NEEDS TO LOOK INTO A FIX AND RECALL THESE PUMPS BEFORE IT DOES BECOME A SAFETY ISSUE. *TR

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