NHTSA Complaint #10565748 — 2014 JEEP COMPASS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10565748 |
| Vehicle | 2014 JEEP COMPASS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 365 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I BOUGHT MY CAR 2/5/14, BRAND SPANKING NEW (ONLY 35 MILES ON IT). I WAS STOPPED AT A STOP LIGHT AT NIGHT FAR AWAY FROM MY HOME WAITING FOR IT TO TURN GREEN. AT THIS POINT THE CAR HAS ABOUT 365 MILES ON IT. THE CAR JERKED A FEW TIMES BUT SOUNDED LIKE IT WAS ABOUT TO TAKE OFF, LIKE IT WAS SHIFTING BY ITS OWN. CAR DID NOT RPM. IT STOPPED JERKING HOWEVER HAPPENED AGAIN A FEW SECONDS LATER. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT GO ANYWHERE. I HAD TO PRESS ON THE GAS FOR A LONG TIME BEFORE THE CAR DECIDED TO MOVE OR EVEN SHIFT INTO A GEAR. CAR WOULD MOVE BUT ONLY IN 1ST GEAR, IT RPM'D ALL THE WAY TO 4. THE TEMPERATURE GAUGE SHOWED THAT THE CAR GOT HOTTER THAN USUAL. ONCE I FOUND A SAFE PLACE TO PARK, I IDLED INTO A ANGLE PARKING SPOT AND BY THEN THE CAR WOULDN'T MOVE ANYMORE - SOLID ENGINE LIGHT CAME ON. ONCE I GOT A HOLD OF THE DEALER THEY GAVE ME INSTRUCTIONS FOR TOWING. AS SOON AS THE CAR WAS PUT ON THE FLATBED TOW TRUCK, ALL YOU COULD SEE WAS TRANSMISSION FLUID ALL OVER THE GROUND. IT LOOKED LIKE BLOOD, EVERYWHERE. THAT HAPPENED ON 2/12/14. IT IS 2/25/14 - CAR IS STILL AT THE DEALER WAITING TO BE FIXED, APPARENTLY PARTS ARE NATIONAL BACKORDER AND I AM ANGRY. I HAD MY CAR FOR 8 DAYS; DEALER HAS HAD IT GOING ON 13 DAYS NOW. AT LEAST, THOUGH, I AM THANKFUL IT DID NOT HAPPEN ON THE EXPRESSWAY OR WHAT NOT. I COULD HAVE DIED. THE TRANSMISSION IS NOT SAFE; COULD POTENTIALLY CAUSE AN ACCIDENT. *TR
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