NHTSA Complaint #10565586 — 2010 CHEVROLET MALIBU

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10565586
Vehicle	2010 CHEVROLET MALIBU
Component	STRUCTURE:BODY
Date of Incident	February 22, 2014
Date Filed	February 24, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE FRONT DRIVERS SIDE AND PASSENGER SIDE DOORS WOULD NOT UNLOCK AFTER I PUT THE CAR IN PARK AND TURNED OFF THE ENGINE, STRANDING ME IN THE CAR. I ENDED UP HAVING TO EXIT THE VEHICLE FROM THE REAR DOORS. LATER THAT SAME DAY, THE DRIVERS SIDE DOOR OPENED, BUT THEN IT WOULD NOT SHUT AS THE DOOR LATCH APPEARED TO BE IN THE LOCKED POSITION, AND WOULD NOT ALLOW THE DOOR TO CLOSE. THE CAR IS NOW BEING REPAIRED AT A GM DEALER AT A COST OF CLOSE TO $600, AND SINCE THE WARRANTY HAS EXPIRED, THIS IS AN OUT OF POCKET EXPENSE FOR ME. IT SEEMS THAT OPENING THE DOOR, ESPECIALLY IN THE CASE OF AN EMERGENCY WOULD BE A BASIC OPERATING FUNCTION THAT I SHOULD REASONABLY EXPECT MY CAR TO PERFORM. I WANTED TO REPORT THIS IN CASE THEIR ARE OTHER CHEVROLET MALIBU OWNERS EXPERIENCING THE SAME ISSUE. *TR

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