NHTSA Complaint #10564120 — 2004 DODGE RAM 2500

2004 DODGE RAM 2500. CONSUMER WRITES N REGARDS TO TIE ROD BALL STUD RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION AFTER RECEIVING A RECALL, AND THE VEHICLE WAS FOUND TO BE OK. HOWEVER, THE CONSUMER PREVIOUSLY PAID EXTENSIVE AMOUNTS OF MONEY FOR REPAIRS FOR WHICH SHE BELIEVED ALREADY FIXED THE ISSUE BEING RECALLED. THE CONSUMER SUBMITTED RECEIPTS FOR THE REPLACEMENT OF THE LEFT INNER AND OUTER TIE RODS. WHEN THE CONSUMER FIRST STARTED HAVING PROBLEMS, THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERSHIP, BOTH OF WHICH COULD FIND NOTHING WRONG, OR DETERMINE A CAUSE. AFTER LITERALLY YEARS OF DEALING WITH THE VIOLENT SHAKE AND OTHER PROBLEMS INCLUDING A POINT IN WHICH THE VEHICLE WAS NOT DRIVABLE MANY REPAIRS WERE MADE AT A LOCAL REPAIR HOP. THE CONSUMER CONTINUED TO EXPERIENCE THE DEATH WOBBLE UNTIL SHE DID SOME RESEARCH ONLINE AND FOUND A PART DESIGNED TO CURE THE ISSUE, SINCE CHRYSLER/DODGE WOULD ACKNOWLEDGE THE PROBLEM.