NHTSA Complaint #10563841 — 2014 INFINITI Q50

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10563841
Vehicle 2014 INFINITI Q50
Component STEERING
Date of Incident
Date Filed
Mileage 900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

CAR DID NOT WANT TO TURN--HAPPENED AGAIN AT 2200 MILES. CARRIED TO DEALER AT FIRST TIME BUT PROBLEM WAS NOT FIXED . FIRST TIME IT WAS VERY COLD AND THE SECOND TIME IT WAS EVEN COLDER. NOT HAPPY WITH THE SYSTEM IN PLACE TO HANDLE THE PROBLEM.. REPEAT SALE IS OUT OF THE QUESTION. CAR HAS BEEN PARKED IN YARD SINCE 2-5-2014 WAITING FAR TOWING TO DEALER.. DO NOT FEEL SAFE IN DRIVING CAR.. IT SEEMS THE ONLY USE WE HAVE IN OWNING CAR IS TO IMPRESS OUR NEIGHBORS WITH A USELESS $44,000 CAR. VERY UNHAPPY WITH DEALER, INFINITI AND TOWING COMPANY. NEED I SAY MORE.--THREE PHONE CALLS TODAY WITH NO RESULTS. POSTED 2-11-2014. *TR

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