NHTSA Complaint #10563745 — 2002 HONDA ODYSSEY POWER TRAIN

Complaint Details

ODI Number	10563745
Vehicle	2002 HONDA ODYSSEY
Component	POWER TRAIN
Date of Incident	January 22, 2014
Date Filed	February 10, 2014
Mileage	99,489 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TRANSMISSION (POWER TRAIN) STARTED FAILING IN LESS THAN 100K MILES. TOOK IT TO THE DEALER AND CONFIRMED THAT IT IS A TRANSMISSION FAILURE. THE DEALER CONTACTED THE DISTRICT HONDA MANAGER IN THE SF BAY AREA AND HONDA REFUSED TO SHARE THE COST. ALL THE SERVICES WERE DONE FOR THE FIRST THREE YEARS IN THE SAME HONDA DEALERSHIP. I MAINTAINED THE VEHICLE VERY WELL WITH TIMELY TRANSMISSION OIL CHECKS AND CHANGES. I AM SURPRISED TO FIND THAT SEVERAL OF MY FRIENDS AND COLLEAGUES ARE SEEING THE PROBLEM AT A LOW MILEAGE SUCH AS 100K. I TRUSTED HONDA'S QUALITY AND DISAPPOINTED THAT AN IMPORTANT AND COSTLY COMPONENT SUCH AS TRANSMISSION BREAKS DOWN AT A LOW MILEAGE. *TR

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