NHTSA Complaint #10561971 — 2008 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10561971
Vehicle	2008 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	January 1, 2014
Date Filed	January 29, 2014
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR THE BUT THE DOOR ONLY OPENED SIX INCHES WIDE WHILE USING THE FOB, THEN SHUT INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT STATED THAT SHE HAD TO MANUALLY PRY THE DOOR OPEN. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE DOOR CABLE HAD SNAPPED AND WRAPPED AROUND THE MOTOR. THE MOTOR AND THE CABLES WOULD NEED TO BE REPLACED, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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