NHTSA Complaint #10561947 — 2013 FORD FLEX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10561947 |
| Vehicle | 2013 FORD FLEX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,887 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I HAVE OWNED MY VEHICLE SINCE MARCH 2013 AND HAVE HAD IT IN THE PROCESS MULTIPLE TIMES SINCE - SYNC ISSUES, DEAD BATTERY AND THREE SEATBELT REPLACEMENTS. MY VEHICLE HAS REAR AIRBAG SEATBELTS SUPPOSEDLY FOR SAFETY. INSTEAD, MY KIDS HAVE BEEN FORCED INTO UNSAFE SITUATIONS BECAUSE THE BELTS ARE SO POORLY DESIGNED AS SOON AS THE BLACK PLASTIC COVERING THE BELT BREAKS, THE ENTIRE SEATBELT NO LONGER FUNCTIONS. THIS IS WHOLLY UNACCEPTABLE. I'VE APPROACHED FORD AND SPRINGHILL FORD IN DUNDEE WITHOUT ANY SATISFACTION. MOST RECENTLY I TOOK MY CAR INTO SPRINGHILL FORD FOR AN INSPECTION AND WAS TOLD THE ISSUE IS DEBRIS WAS IN THE BUCKLES. THE SEATBELTS ARE IN THE BACK SEAT WHERE KIDS SIT, THERE WILL BE DEBRIS. WHY IS IT ACCEPTABLE THAT DEBRIS BREAKS THE BELTS? I'VE PAID FAR TOO MUCH MONEY (ADDITIONAL FOR THIS "SAFETY" FEATURE) TO HAVE A VEHICLE I CAN'T TRUST. *TR
Related Complaints for the 2013 FORD FLEX
Other ELECTRICAL SYSTEM Complaints
#11702594
Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It l...
#11663835
My back up camera show upside down or sometimes it shows a black screen. People have a habit of walking behind me whe...
#11639656
The backup camera went out, but first it went upside down. Not inverted, just upside down. It's definitely a safety i...
#11571562
Power steering no longer works. Getting message on dash as well. I see a recall for my year truck but my vin apparent...
#11562206
While driving, the radio turns off and the climate control system malfunctions causing the heater to engage to high w...
Recent Complaints for the 2013 FORD FLEX
#11716037
VISIBILITY/WIPER
Rear view camera has failed. The screen goes black and has a “contact dealer” message.
#11706474
STEERING
While driving, the power steering warning light illuminated and steering assist was lost. The steering became extreme...
#11702594
STEERING
Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It l...
#11698035
UNKNOWN OR OTHER
THE REAR- VIEW BACK UP CAMERA DOES NOT OPERATE PROPERLY WHEN VEHICLE IS PUT IN REVERSE. IT WORKS INTEMITTEDLY. SOMETI...