NHTSA Complaint #10561633 — 2007 TOYOTA PRIUS

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10561633
Vehicle	2007 TOYOTA PRIUS
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	November 25, 2013
Date Filed	January 27, 2014
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE BACK LATCH OF MY TOYOTA PRIUS 2007 HAS DEGRADED. IN THE PAST I HAVE RARELY USED THE TRUNK OF MY CAR AND THEREFORE DID NOT REALIZE THE EXTENT OF THE PROBLEM. I AM NOW ALMOST 9 MONTHS PREGNANT. A COUPLE OF MONTHS AGO (AROUND NOVEMBER 2013) I TRIED TO OPEN THE TRUNK. WHILE IT WAS DIFFICULT, AFTER A LOT OF PRESSING AND MANEUVERING I WAS ABLE TO OPEN IT. MOST RECENTLY FOR THE PAST 3 WEEKS, I AM COMPLETELY UNABLE TO OPEN THE TRUNK. NOW THAT THE TRUNK IS COMPLETELY UNABLE TO BE OPENED, I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY NEWBORN THAT WILL BE RIDING IN THE CAR. IN THE EVENT OF AN EMERGENCY, BEING ABLE TO OPEN THE TRUNK TO POTENTIALLY REMOVE MY BABY OUT OF THE CAR IS A MUST. THEREFORE, I BELIEVE THIS IS A SERIOUS SAFETY HAZARD. I AM REQUESTING THAT TOYOTA CORRECT THIS PROBLEM ON MY CAR. *TR

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