NHTSA Complaint #10664146 — 2007 TOYOTA PRIUS

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	10664146
Vehicle	2007 TOYOTA PRIUS
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	December 14, 2014
Date Filed	December 14, 2014
Mileage	111,111 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE REAR LIFT GATE LATCH ON MY TOYOTA PRIUS HAS STOPPED FUNCTIONING. IN 65 DEGREE WEATHER TODAY THE EXTERIOR RUBBER OVER THE LATCH MECHANISM HAS MELTED AND WILL NO LONGER FUNCTION TO OPEN THE LIFT GATE. IN COLD WEATHER THE LATCH HAS BEEN VERY DIFFICULT TO OPEN AND NOW THE MELTED RUBBER MESS HAS CEASED TO PERFORM. I CAN NO LONGER OPEN THE TRUNK OF MY CAR. THE RUBBER HAS MELTED OUT ONTO THE METAL PART OF THE LIFT GATE AND OVER THE SCREWS THAT HOLD IT IN PLACE. THIS IS A SAFETY HAZARD AS I CAN NOT ACCESS THE REAR HATCH OF MY CAR IN AN EMERGENCY OR IN ANY TYPICAL SITUATION (I WOULD HAVE TO CRAWL INTO THE TRUNK FROM THE BACK SEAT AND REMOVE THE INTERIOR PLASTIC PANEL TO OPEN THE HATCH FROM INSIDE THE CAR IF I NEEDED TO OPEN THE HATCH DOOR.) *TR

Related Complaints for the 2007 TOYOTA PRIUS

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#10670321 — January 5, 2015 — THE REAR HATCH IS POORLY DESIGNED WITH NO INDOOR RELEASE. I KEEP INJURING MY HAND AND NECK TO GET IT OPEN, OFTEN HAV...

#10655041 — November 14, 2014 — THE HATCH OR TRUNK STICKS WHEN I TRY TO OPEN IT. THE DARK RUBBER IN THE LATCH AREA APPEARS TO HAVE MELTED AND SPREAD...

#10632151 — September 10, 2014 — TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE RUBBER ON THE HATCHBACK WAS MELTED AND, WHEN OP...

#10619395 — August 6, 2014 — REAR HATCH RELEASE LATCH RUBBER IS DISSOLVING AND WILL ONLY WORK WITH DIFFICULTY OR NOT AT ALL. I WAS UNAWARE THAT TH...

#10616040 — July 24, 2014 — REAR HATCH RELEASE IS DISSOLVING AND HATCH WILL ONLY OPEN WITH DIFFICULTY OR NOT AT ALL. MANY SIMILAR COMPLAINTS ON L...

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